Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at SEA LIFE at Mall of America
About The Role
We are now looking for dynamic Trade Sales
Assistant to join our Marketing team. As the Trade Sales Assistant
you will be right in the heart of the magic, assisting and working with innovative thinkers to ensure the day-to-day smooth operation of our Marketing department.
Sales & Marketing
Focus areas may include Corporate Meetings/Events, Corporate/Hotel Consignment, Travel and Tourism, Shuttle Program, and Schools
Develops/cultivates/maintains sales relationships with all sales sources to increase volume/revenue/profits, solicits/negotiates/books new/repeat business through inside sales/telemarketing/emails/mailings/referrals/networking/etc. for all program activities and coordinates the production of sales/communications materials designed to develop new group business.
Managing sales, communication and promotions Corporate/Local Trade accounts and Group ticket sales. Meeting & exceeding monthly and annual sales goals.
Adopts an enthusiastic, assertive and passionate approach to Customer Service, and demonstrates the Group values at every opportunity. All around team player who is effective with communication & organization
The Sales Assistant meets/greets/assists groups by coordinating all on-site program activities, enters reservations into the ticketing system and maintains/updates reservations.
Send booking contracts to client, ensuring signed contracts and payment are collected prior to the date of the event or visit.
Answer incoming calls and making advanced bookings, as well as coordinating group arrivals with the Operations Team.
Report weekly and monthly performance to the Marketing Manager to ensure all activity is integrated with the overall attraction strategies.
Contract negotiation, organization and execution
General administrative functions
Trade show participation, when planned & scheduled, as necessary
Prepares reports to provide to management, ensures credit applications are reviewed/ approved and raises purchase orders/ensure spending is accurately reported and invoices are reconciled to purchase orders.
Maintains/updates association listings, fee deadlines and trade show dates
Enjoys meeting and partnering with potential clients at various meetings, trade shows, and events. Also delivers excellent guest service for all clients and groups.
Other Duties as Assigned
Minimum of 1-2 years of service industry experience in a visitor attraction, theme park, museum, hotel or theater environment; or equivalent combination of experience and education.
Previous sales experience preferred.
Proven ability to work on multiple projects simultaneously and multi task as necessary.
Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word
Desire to work in fast-paced environments.
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
High School School or GED required. Associate's or Bachelor's degree preferred.
About The Benefits
30% discount in the retail store
Merlin Magic Pass which give you free admission to all Merlin attractions worldwide
Discounts through the Merlin Marketplace Website – on almost anything you buy online
Discounts through Plum Benefits – on tons of ticketed events
30% discount at Skechers.com and Skechers stores
FUN working environment and the opportunity for continued career growth in an exciting, global organization