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Job Details

Junior FX Dealer

Company name
Western Union Holdings Inc.

Washington, DC

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Job Description
Western Union is changing. Yes, we’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. At Western Union Business Solutions, our vision is to be the preferred financial services provider for global business – millions of businesses with unmet financial service needs. That means aggressively pursuing the foreign exchange and payment solutions markets, as well as digital, mobile, ATM/kiosk and stored value card strategies that will meet the needs of today’s global consumers and businesses. So, if you’re looking for a company on the move – and truly one of the most diverse and inspiring work environments on the planet – then Western Union Business Solutions could be for you.\r\r\r\rRight now,\rwe are seeking a Junior FX Dealer position in\rWashington DC. In this role, you will provide professional service and foreign\rexchange expertise to our Small Business clients by offering foreign exchange\rsolutions. You will be responsible for customer retention, monitoring market\rinformation and applying consultative sales skills to develop and grow our\rclient base, in a profitable manner. Ability to communicate, present and\rnegotiate with clients over the phone is essential for success in this\rposition. The goal of this role will be to establish rapport and build\rcredibility with clients through effectively presenting solutions that\rencompass the clients’ entire international payment needs, establishing Western\rUnion Business Solutions as the primary provider. \r\r\r\rSound interesting? Here are some specifics:\r
\r\r•        \rPromote and cross sell\rWestern Union Business Solutions' foreign exchange products and\rsolutions. \r
\r\r•        \rIdentify hedging methods\rand sources that clients can use to implement foreign exchange\rstrategies. \r
\r\r•        \rMonitor account\rperformance and activity. \r
\r\r•        \rClose sales\ropportunities for Western Union Business Solutions' foreign exchange products\rand international payment services. \r
\r\r•        \rBuild and maintain\rstrategic business relationships with existing and potential clients. \r
\r\r•        \rResearch and analyze\rclients' business objectives, identify their foreign exchange and international\rpayment requirements, and provide a benefits-based solution and action plan\rdemonstrating how Western Union Business Solutions can meet client needs. \r
\r\r•        \rPerform all other\rreasonable duties as requested by management or management delegate \r
\r\r \r\rWhat you will need to succeed:\r
\r\r•        \rDemonstrate an\runderstanding of Western Union Business Solutions' on-line payment solution and\rrelated technology in order to effectively support clients. \r
\r\r•        \rMeet and exceed core\rtargets. \r
\r\r•        \rManage and cultivate\rclient loyalty through proactive phone calls and responding to customer\rinquiries to ensure client retention. \r
\r\r•        \rContinuously solicit\rcustomer feedback and communicate internally. \r
\r\r\r\rWhat will make you stand out:\r
\r\r•        \rPost-secondary education\rin Business, Finance, Business or Marketing and/or an equivalent combination of\rknowledge, skills, abilities, education, and experience. \r
\r\r•        \rExperience working with\rforeign exchange or within the financial / banking industry - an asset. \r
\r\r•        \rB2B sales experience –\ran asset.\r
\r\r•        \rPrior use of and\rfamiliarity with on-line technology solutions - an asset. \r
\r\r•        \rExemplary customer\rservice skills with a focus on building customer loyalty. \r
\r\r•        \rStrong communication\rskills - verbal and written \r
\r\r•        \rDemonstrated ability to manage\rclient relationships. \r
\r\r•        \rAbility to develop and\rconsistently apply follow-up techniques. \r
\r\r•        \rTeam oriented, with a\rdemonstrated ability to build and maintain strategic working\rrelationships. \r
\r\r•        \rDecision making,\rorganizational and time management skills - with attention to detail. \r
\r\r•        \rA tenacious approach;\rand possess a positive attitude toward and ability to effectively adapt to\rchange. \r
\r\r•        \rA high degree of\rself-motivation, with an ability to work effectively in a fast-paced team\renvironment. \r
\r\r\r\rWhat’s in it for you?\r
\r\r•        \rCompetitive global pay and benefits\r
\r\r•        \rUnparalleled experience as part of one of the\rmost advanced compliance teams in the world, with opportunities to build\rvaluable skills and grow your career\r
\r\r•        \rDiverse, global team with colleagues in over\r50 countries\r
\r\r\r\rWhat\rit’s like here:\r
\r\rWestern Union (WU) is a company on the move!\rWe believe that when money moves, better things can happen. From small\rbusinesses and global corporations, to families near and far, or NGO’s in the\rmost remote communities on Earth, WU helps people and business move money\rglobally. We have a rich legacy of innovation, and are continuing to develop\rnew and more convenient ways for our customers to send and receive money\rthrough digital, mobile and retail channels. We have a combined digital and\rretail network that spans over 200 countries and territories. Some companies\rspecialize in cash-based retail money transfer and others play only in digital.\rWe are leaders in both!   \r
\r\r\r\rBeing on the Western Union team means\rbeing tenacious and goal-oriented. It means taking risks and quickly\rfinding the path to success. It means having integrity, and finding ways to\rmake things work. It means thriving as part of a diverse, global team\rof over 10,000 people who are committed to moving money for better. It\rmeans being driven to win, and to do work that makes a difference… on a global\rstage. Sound like you? Apply now!\r
\r\r\r\rInclusion and diversity are fundamental\rto our culture and success. Achieving our common vision depends on people\rwith diverse backgrounds working together. Who knows;\ryour unique point of view could be the key to our\rnext groundbreaking idea. We’d love to explore that\rpossibility!\r
\r\r\r\rWestern Union is proud to be an Equal\rOpportunity-Affirmative Action Employer. We\rare committed to equal employment opportunity regardless of\rrace, color, religion, sex (including pregnancy or related medical conditions),\rnational origin, veteran status, sexual\rorientation, gender identity, age, disability, marital status or other\rprotected category. 

Company info

Western Union Holdings Inc.
Website :

Company Profile
Western Union Business Solutions is a global leader in foreign exchange and international payments. With industry expertise and market-leading technology, we help companies to deliver funds fast. In 2009, Western Union acquired Custom House, an award-winning industry leader with over 18 years of experience in international payments and currency risk management. By leveraging Custom House's technological innovation and industry experience with a globally-recognized company with a strong financial backing, this acquisition allowed us to further establish our presence in the field of global business-to-business payments, helping our clients to expand into competitive, profitable new markets.

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