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Transaction Svcs Sr. Analyst - TRADE SERVICE

Company name
Citigroup Inc

Location
Tampa, FL

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Transaction Svcs Sr. Analyst - TRADE SERVICE','18031394','!*! 

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition  explain what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

BUSINESS OVERVIEW

Americas Trade Services is a key unit within the Global Trade Operations, with servicing responsibilities for a group of several trade products (Documentary LC, Collections and Standby LC families) and Latin America, supporting several Citigroup businesses.  Global Trade Operation offers world class trade services in over 70 markets around the globe. The Tampa-based organization supports North America and LATAM clients as initiators of transactions to counterparties in other Global Regions, as well as completing transactions to our clients that emanate from Citigroup branches or foreign banks in other Regions.   The Organization provides our corporate and FI clients with transaction preparation, processing and customer service.  In striving to achieve high quality delivery the organization works closely with business partners and internal servicers.   A significant focus on control, customer service and quality is practiced at the transaction and process levels.

 

KEY RESPONSIBILITIES

People Management.

Advanced knowledge of Standby and Documentary Letter of Credit's.

Should be able to independently draft Standby and Commercial LC’s.

Provide transactional processing support for Trade.

Resolves problems that require investigation or research.

Follows established procedures to complete complex assignments

Provide day-to-day operational support.

Provide creative solutions to reduce errors and to ensure adherence to Audit and Control policies.

Provide back-up coverage for team members and assist team members during high volume periods.

Utilize technical knowledge in order to deliver quality service and achieve operating efficiency.

Participate in activities related to compliance with procedures and control.

Minimize risk to the bank through increased knowledge of procedural requirements.

Maintain awareness of product changes and system enhancements.

Ensure attendance at mandatory classes.

Daily interactions with our Business partners, Product Heads and Senior Management.

Daily Management of in-process, pended, and service related activities, ensuring the processing and dispatching and delivery of very high quality service to our customers and internal partners.

Responsibility to ensure smooth, error free process flow.

Responsibility for the maintenance of a control environment.

Provide support to all operational processes as needed.

Demonstrated competence in related area.

Participate in UAT, implementation and training if needed.

Perform within departmental procedures and compliance standards in order to minimize losses to the Firm.

Execute moderate to complex transactions.

Assist with approval processing in the Unit.

Assist with special reports and projects as needed.

Shared Responsibilities: Fully understand and implement Citigroup’s values: Responsibility to our clients, to each other and to our franchise.

Represent unit and walk seniors through existing processes from controls perspective (MCA inquiries, Audit reviews, etc.)

Interact with vendors, when needed, analyzing invoices and guaranteeing the integrity of the processes

Train junior analysts to issue (Issuance team) or approve (Doc in Order team) any Products / Sub-products for all Trade Services.

If required, perform Signature Verification and Power of Attorney Analysis to executed versions of legal contracts.

Send evidences of the issuance, with all support documents to be consisted against originals in branch.

Provide back-up coverage for team members and assist team members during high volume periods.

Utilize technical knowledge in order to deliver quality service and achieve operating efficiency.

Participate in activities related to compliance with procedures and control.

Minimize risk to the bank through increased knowledge of procedural requirements.

Maintain awareness of product changes and system enhancements.

Interact on a daily basis Business partners, Product Heads and Senior Management.

Manage on a daily basis all pending and service related activities, ensuring the processing and dispatching and delivery of very high quality service to our customers and internal partners.

Host Trainings and Meetings.

KEY COMPETENCIES 

Proven People Management skills.

Strong proven problem solving skills.

Must be able to adapt to change in a fast paced environment and support other Units as required.

Proven time management skills.

Demonstrated people leadership/management skills and the ability to influence and empower people.

Strong focus on control.

Quick learner; comfortable with and able to manage in complex systems environment and associated development process.

Strong interpersonal skills and communication skills, both oral and written.

Flexible/sense of urgency.

Commitment to mobility and diversity.

Industry Knowledge.

Managing Risk.

Highly detailed planning, organization and solid execution capability. Multi-tasking a must requirement.

Strong performance record, indicating a self-starter who solves issues as they arise.

Analytical and organizational skills that can be demonstrated.

Planning and Organizing skills and Teamwork/Interpersonal skills. Analytical and organizational skills that can be demonstrated.

Technological Proficiency/ Knowledge of systems / processes of the unit.

Strong performance record, indicating a self-starter who solves issues as they arise.','!*!Experience Required

Fluent in English written and spoken, Spanish is a plus.

10 years’ experience in transaction processing

5 years’ experience in managing a team of more than 15 Trade professionals

Advanced skills in MS Office

Demonstrated interpersonal and listening skills for problem identification and resolution

CDCS preferred.

Thorough understanding of the rules and regulations that apply to Standby LC's -ISP98, UCP600, ISBP.

Education:  Bachelor's Degree preferred.','Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity','Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity','Citi won’t discriminate against anyone for discussing pay, but those with access to pay data in their work can’t disclose it unless responding to complaints/investigations or legal requirements.','Citi won’t discriminate against anyone for discussing pay, but those with access to pay data in their work can’t disclose it unless responding to complaints/investigations or legal requirements.','NAM-USA-FL-Tampa','','Operations','Full-time','Bachelor's Degree','Day Job','Regular','No','3800 Citibank Center, Tampa, Florida 33610','3800 Citibank Center, Tampa, Florida 33610','Transaction Svcs Sr. Analyst - TRADE SERVICE'

Company info

Citigroup Inc
Website : http://www.citigroup.com

Company Profile
Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial products and services. We strive to create the best outcomes for our clients and customers with financial solutions that are simple, creative and responsible.

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