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CIB-Supply Chain Finance Implementation Manager-Trade Solutions Delivery Associate/VP

Location
, NY

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Job Code
180062877
CIB-Supply Chain Finance Implementation Manager-Trade Solutions Delivery, Associate/VP-180062877
Position Description:
J.P. Morgan’s Corporate &
Investment Bank is a global leader across banking, markets and investor
services. The world’s most important corporations, governments and institutions
entrust us with their business in more than 100 countries. With $23 trillion of
assets under custody and over $400 billion in deposits, the Corporate &
Investment Bank provides strategic advice, raises capital, manages risk and
extends liquidity in markets around the world.
Trade Solutions Delivery (TSD) is responsible for the
successful implementation of Supply Chain Finance. Our Clients are increasingly focusing their
attention on the effectiveness of supply chain providers to implement and
successfully manage their established programs; the Client considers this
aspect as a critical part of their buying criteria and therefore JP Morgan must
present a compelling and persuasive proposition.
A core component is the appointment of
a dedicated Implementation Manager, whose objective is to manage and coordinate with the client to implement
the supply chain finance solution from a technical perspective, integrating the
client’s Accounts Payable system with JPMorgan’s supply chain finance system
through file-based transmissions.
The position will ensure the
implementation and solution delivery is within the timeframes and requirements
specified by the client, and ensuring expectations of the client and JPMorgan
are fully met. This individual will work
closely with the Client’s Accounts Payable, ERP, Connectivity, and Treasury
Leads during the implementation phase and will advise clients on decisions,
considerations and options needed to configure the file extraction logic from
their ERP system that will integrate with JPMorgan’s supply chain finance
platform. The position will also work
closely with other Trade and business partners such as Trade Sales, Product
Managers, Program Managers and Technology Teams (Trade and Connectivity) and
various other internal partners to ensure a best in class client experience.
Responsibilities:
Leads implementations of Supply Chain Finance
providing consultative advice regarding the configuration and integration of
the Client’s ERP system with JPMorgan’s supply chain finance application
Leverage knowledge of other client
implementations and ERP system configurations to help drive and guide the
client’s technical solution
Take initiative and end-to-end ownership of the
process to ensure a positive client experience
Identify potential issues or gaps and offer
solutions escalating to internal business partners as needed
Owns external and internal communication and
status updates
Identifies and leads appropriate business
partners to ensure the implementation is completed within agreed upon
timeframes, with full accountability for end to end process.
Gathers and documents customer requirements and
makes sure documentation is in place and agreed upon by both external customer
and internal teams
Collaborates with Product, Technologies, and
Operations Teams to develop/enhance systems and procedures to support product
and manage risks.
Supports customer system demos and presentations
as needed
Position Requirements:
Minimum 3-5 years experience in customer
implementation or project management discipline, preferably with prior 2-3
years product specific experience in Trade Finance and Supply Chain Finance
Excellent presentation and verbal/written communication with
strong interpersonal and listening skills required to conduct client calls to
articulate and gather requirements
Excellent time management and organizational
skills with multi-tasking abilities in order to effectively manage priorities
and concurrent implementations
Self-starter who can take initiative and can
work independently and with a Team
Ability to develop advisory relationship with
clients
Excellent customer service skills and experience
Strong analytical approach to problem solving
and solutioning with the ability to analyze patterns and trends to determine
and minimize operational issues and impacts
Some operations and technology exposure
preferred with emphasis on data transmission and communication protocols
Experience with reviewing, analyzing and
reconciliation of large data sets
Ability to travel occasionally, mostly within US
Proficiency with common presentation and
management tools such as MS Word, Excel, PowerPoint, Visio, Project, SharePoint
and WebEx/Adobe Connect with aptitude for learning the supply chain application
JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.
Job
Product Development
Primary Location
US-NY-New York-4 New York Plaza / 02324
Other Location
US-IL-Chicago-Chase Tower Chicago / 10468, US-FL-Tampa-HO2-10420 Highland Manor / 02974
Organization
CORPORATE & INVESTMENT BANK
Schedule
Full-time
Job Type
Standard
Shift
Day Job
Corporate Brand
Categories
Accounting
Customer Service
Business
Financial Services
Management
Sales / Business Development
Government
JP Morgan

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