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FX Trade Support Analyst - Great Neck NY

Company name
Next Step Systems


Great Neck, NY

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FX Trade Support Analyst ***Company has experienced significant growth, having doubled in size the last 5 years!*** As the FX Trade Support Analyst you will be the main point of contact for clients.  You will support both the company’s suite of software and interact with clients to understand their needs, design technical solutions and implement them, alongside the development team. Relationship Management:-Liaise with clients directly to define and understand business and workflow requirements.-Act as primary technical contact to allocated clients for new requirements, support and project deliverables. Implementation & Design:-Formulate business and workflow requirements into technical solutions.-Use technical design and development skills to resolve complex problems across many different platforms.-Work alongside developers throughout the firm to design, build, test, and deploy custom solutions.-Implement and test new FX liquidity providers onto the company liquidity aggregation engine.-Work with teams across the firm to continually improve the product, and drive future innovation. Level 1/Level 2 Support:-Performing daily system health checks.-Responding to reports of problems via Phone and E-mail.-Troubleshooting and investigation in order to create appropriate solutions to immediate problems.-Public holiday/weekend/7pm shift work on a rotational basis. Qualifications: -Strong communication skills – verbal and written.  Ability to communicate confidently and concisely to both business and technical clients and colleagues.-Bachelor’s degree (or higher) in a numerate subject (e.g. Computer Science, Engineering, Physics, Mathematics) with 3+ years of experience.-Strong FX knowledge preferred.-Ability to recognize coding with some scripting skills.-Basic technical knowledge.-Desire to learn both the business and technical aspects of the financial capital markets in which the company operates.-Previous experience as a support analyst or in a client-facing role is a bonus. Benefits: -We have a dynamic, fast-paced working environment-Employees enjoy free lunch on Wednesdays and an active social group-401(k) plan-Generous paid time off and additional sick days-Medical, dental and vision insurance plans-Widely recognized NYSE holidays-Employee Assistance Programs & work – life assistance-Exclusive service that provides members with access and discounts to a variety of entertainment offers-Annual corporate holiday party-Employee referral bonus scheme Keywords:  Great Neck NY Jobs, FX Trade Support Analyst, FX, Foreign Exchange, Scripting, New York Recruiters, Information Technology Jobs, IT Jobs, New York Recruiting If you are an employer and recruiting for similar IT professionals / positions, please contact our Technical Recruiters at Next Step Systems  We are a national IT Recruiting Firm / Agency specializing in full-time direct hire Information Technology employment opportunities. Company Will Sponsor Visas!  Company Will Relocate Candidates! No Corp-To-Corp Or Third Party Recruiters; W-2 Direct Hire Only. To Apply Now, Send Your Resume To Please check out all of our jobs at,,, and

Company info

Next Step Systems
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Company Profile
Next Step Systems is a Chicago, Illinois based recruiting company specializing in job placement for IT Professionals. Our commitments to quality, professionalism & customer service have been the foundation of our business for many years. We are Information Technology recruiting specialists providing a personalized service to fit the changing needs of our job seeker clients and our employer clients.

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