Cash & Trade Processing Associate Analyst 2
United States,New York,Buffalo
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Proposition at http://www.citigroup.com/citi/about/mission-and-value-proposition.html explains what we do and Citi Leadership Standards at http://www.citigroup.com/citi/about/leadership-standards.html explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
Associate Transaction Services Analyst 2
The position includes working directly with Global Billing partners inclusive of technology, Account Managers, Relationship Managers, Product managers, and Finance/Reconcilement teams. Daily tasks include complex customer analysis and solutioning of customer needs and issues. Along with a dedicated focus specific to accounting breaks across various regions, currencies, and systems. Responsibilities to also include developing synergies within the unit across regions and teams to ensure best practices throughout all regions. This includes using technical systems and platforms to achieve these goals.
Project work as necessary inclusive of researching the business, development of processes, procedure writing and stream lining of Billing functions. Ability to interact with all levels of management on a daily basis. Escalation of collection items/accounting breaks to ensure timely follow up and resolution to aging. Review all processes to identify efficiencies and implement process improvements. Lead and participate in projects associated with business initiatives.
Strong knowledge of Workflow applications and reporting, Account Receivables (Sub Ledger/Ledger) and Project work with an understanding of basic billing/GAAP accounting principles is preferred. Candidate must have excellent organizational, time management, and communication skills - interpersonal, written, and verbal. Must be highly motivated, self starter, quick learner, flexible and adaptable to an ever changing work environment while adhering to deadlines. Ability to work independently, as a member of the team, and have the ability to lead. Candidate must be detail oriented and possess strong investigation and problem solving techniques. Must have strong analytical skills and have shown these in previous process improvements.
He/she will have the ability to multitask and work effectively under pressure to meet stringent deadlines in a high paced environment. Demonstrated experience working globally/internationally a plus.
Weekend Work and Flexibility around working different time zone hours may be required to support different regions and/or releases.
• Planning and Organizing
• Analytical and detail-oriented
• Excellent written and oral communication skills, as well as time and project management skills required.
• Proven track record in Operations environment
• Achieving/ Driving Results - including identifying and implementing process improvements
• Teamwork/Interpersonal with local, national and international team members
• Expertise in MS-Office products (MS-Word, MS-Excel, PowerPoint) required.
• Macro workbooks, VBA, and SQL knowledge preferred.
• Demonstrated work ethic, capable of disciplined self-motivation and commitment to the highest standards of professional integrity, maturity and judgment.
• Bachelor’s Degree or equivalent experience
Website : http://www.citigroup.com
Citi works tirelessly to provide consumers, corporations, governments and institutions with a broad range of financial products and services. We strive to create the best outcomes for our clients and customers with financial solutions that are simple, creative and responsible.